Independent operations transformation advisory
Unlocking your operations full potential
Chen Advisory is the independent practice of Albert Chen — engineer, INSEAD MBA, ex-EY, ex-Orphoz and ex-Kearney. I help leaders turn operational ambition into measurable results through rigorous diagnosis, hands-on execution and calm senior judgment.
INSEAD MBA
EY
Orphoz / McKinsey
Kearney
Who I work with
For leaders who need traction, not just slides
Most assignments involve complex stakeholder environments, cross-functional transformation topics and operational decisions that need both strategic clarity and disciplined delivery.
COO / Operations leadership
Chief Transformation Officer
Supply Chain Director
Procurement leadership
Industrial site or BU leaders
Private equity portfolio operations
Services
Targeted support for operations transformation
From short diagnostics to several months of delivery support, each mission is designed around a clear scope, direct senior involvement and tangible value capture.
Transformation Office
Executive PMO, governance, KPI dashboards and steering routines that keep critical programmes moving.
Supply Chain
Planning, inventory, segmentation and flow design for more resilient and better-performing operations.
Operational Excellence
Performance diagnosis, productivity improvement and management routines that stick on the shop floor.
Procurement
Category strategy, supplier model design, savings tracking and practical change support.
Approach
A measured, pragmatic approach to transformation
The objective is not to create dependency, but to help your teams move faster, decide better and sustain the results after the mission.
Diagnose
Identify the few operational bottlenecks that truly matter and quantify the stakes.
Design
Build a focused roadmap, governance model and implementation plan with owners and KPIs.
Deliver
Drive cadence, remove blockers and support the teams where transformation becomes real.
Transfer
Embed routines, coach teams and leave behind methods that continue to work.
Selected work
Representative case studies
A selection of assignments illustrating the type of operational and transformation work Chen Advisory can support.
Metal factory performance recovery
Designed and implemented a quantified action plan in a context of financial and quality crisis.
Outcome: +30% productivity and -20% delays while maintaining quality.
Pharmaceutical planning and flow improvement
Portfolio segmentation and best-practice flow management under production constraints.
Outcome: -30% lead time on key products.
Industrial services business turnaround
Reinforced project management discipline from quotation to project close-out.
Outcome: €2m bottom-line gain.
Transformation roadmaps for major groups
Industrial transformation plans, profitability initiatives and procurement-related workstreams.
Outcome: clearer priorities, stronger governance and executable rollout plans.
About
Albert Chen
“The best transformations are the ones your teams ultimately own.”
Structured thinking
Sharp diagnosis, quantified stakes and clear prioritisation.
Hands-on delivery
Practical support with teams, not just advisory distance.
Human change
Governance, behaviours and capabilities need to evolve together.
I am an engineer by training, an INSEAD MBA, and a transformation consultant by trade. After three years in audit at EY, I spent nearly four years at Orphoz — McKinsey’s implementation entity — delivering operational excellence, supply chain and performance programmes across factories, hospitals and business units.
I then joined Kearney, where I worked on transformation and strategic operations topics ranging from industrial transformation plans and profitability initiatives to procurement and operating model work.
In 2025, I founded Chen Advisory to offer that calibre of work in a more direct format: senior involvement, faster decisions and fees aligned with the work delivered. The ambition is simple: help organisations improve operations in a way that creates lasting value for the business and its people.
- Engineer, École Centrale de Marseille
- MBA, INSEAD
- Lean Six Sigma Black Belt
- Certified Supply Chain Professional (CSCP)
- French & English delivery
- Based in Paris
FAQ
A few practical questions
What does a typical assignment look like?
Assignments range from a short diagnostic to several months of transformation support. Many begin with a tightly scoped assessment to clarify priorities, quantify the opportunity and define the right support format.
Do you work alone or with a team?
Most assignments are delivered directly by me. When extra capacity is needed, I can bring in trusted independent profiles, while keeping the model lean and senior-led.
Which sectors do you cover?
Primarily industrial and operations-heavy environments: manufacturing, energy, pharma, distribution, industrial services, healthcare and selected technology contexts.
How are fees structured?
Either as a day rate or a clearly defined fixed fee, depending on scope. Outcome-linked elements can also be discussed when relevant and measurable.
Contact
Let’s discuss the situation, the stakes and the next useful step
Share the context, the objective and the timing. A short conversation is usually enough to determine whether I can help — and in what format.